Frequently asked questions
What is AcessPoint AI?
At AccessPoint AI, we believe that technology should empower people to connect, learn, and grow in new and exciting ways. That’s why we are dedicated to developing innovative solutions in the fields of real-time interactive experiences and 3D applications.
Who or What is AIMEE?
AIMEE is a new application that takes conversation with a Large Language Model to a whole new level. By combining advanced speech recognition technology with AI-generated responses, users can engage in conversations with highly intelligent virtual avatars in realtime, using natural language processing to generate responses that feel authentic and human-like.
You can configure and deploy an intelligent digital human with a few clicks.
How can my employees or customers interact with AIMEE?
AIMEE is using a technology called Pixel Streaming. You can use AIMEE on any internet-capable device. The application is streamed to a browser, so you can use it on mobile devices, tablets, computers or digital signage screens.
What is a project?
A project includes all the settings for the deployment of a single custom AI that you create, e.g. Avatar, language and instructions. You can have as many projects in your account as you like. You start with one hour of free streaming time for testing purposes.
Which languages are supported?
We currently support 16 languages: English (US & UK), German, French, Spanish, Italian, Portuguese, Russian, Japanese, Chinese, Korean, Hindi, Marathi, Dutch, Portuguese, and Turkish.
Can I upload my own dataset?
Yes, you can upload text documents (up to 100 pages) for retrieval augmented generation.
I don’t want to use AIMEE any more. Can I cancel my purchase?
If you purchased a quota bundle, the purchase is non-refundable. However, your quota will not expire and you can use it at any time as long as the project exists.
Can I upload my own custom avatar?
You cannot upload your own avatar, but if you have a custom Metahuman avatar at hand, that you want to use or you want us to create a custom one for you, feel free to contact us. We are happy to support with this.
Can I use my own custom large language model (LLM)?
Not out of the box, but if your LLM is reachable via an API, we can discuss a custom setup for your application. Just message us.
How is the total runtime of my project calculated?
The runtime starts counting as soon as someone starts a conversation with your Avatar by clicking on the “Start conversation” Button. It stops when the respective browser tab is closed or the user stays inactive for at least 45 seconds.
You did not find an answer to your question? Contact us, or join our Discord where you get access to more information and get your questions answered.